Privacy Policy

This privacy policy sets out how Fairgrove Skin Clinic uses and protects any information that you give Fairgrove Skin Clinic when you use this website.

Fairgrove Skin Clinic is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Fairgrove Skin Clinic may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• Name
• Contact information including telephone number and email address
• Information on the type of aesthetic treatment you are interested in if supplied by yourself
• Any further information provided by yourself on your enquiry form

What we do with the information we gather

We require this information to understand your needs and provide you with an efficient service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our services.
• We collect information about you when you register your interest with us via the enquiry form or via email.
• If an enquiry becomes an active consultation, we will record further information and retain this information along with your details for 10 years under secure conditions.
• Website usage information is collected using cookies.

Security

We are committed to ensuring that your information is secure.  To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stollen.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
• You may request details of personal information which we hold about you under the Data Protection Act 1998.  A small fee will be payable.  If you would like a copy of the information held on you, please write to info@fairgroveskinclinic.co.uk.
• If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Changes to our privacy policy

We keep our privacy policy under regular review, and we will place any updates on this web page.

How to contact us

Please contact us if you have any questions about our privacy policy or information, we hold about you: by email info@fairgroveskinic.co.uk.